Many users have reported that their Xbox One installation stopped at 99% or nearby.
If the installation procedure of an Xbox One game has stopped at 0% (or some percent close to that), it happened because the console started downloading an update while it was installing the game.
In such cases, the installation won’t finalize no matter how patient you are.
Fixing the error
We are going to show you two different methods of fixing the error by yourself.
The First Method – Removing local saved games.
This option won’t delete any game that was previously saved on the Xbox Live cloud. It will just clear the data that was saved locally. To do so, you have to take the following steps:
- Eject the disc from your console
- Go left on Xbox Home by scrolling and then open the guide
- Go to Settings > All Settings > System > Storage > Clear local saved games > press yes to confirm.
- At this point, the console will restart, and you can try to reinstall the game.
The second method – offline installation
This method implies taking the console offline, cancel the download, power cycling the console, and then going back online after you successfully installed the game.
To take the console offline, you have to press the “menu” button on the controller > settings > network > disconnect wireless. At this point, you will be offline.
To cancel the update download, you have to go to the Home screen >My Games and Apps > the game you want to install (highlight it) > press the “menu” button on the controller > cancel. Now you have altogether canceled the download of the update.
To power cycle the console, you must first eject the disc. Then, turn the system off by pressing the Xbox button on your controller for about ten seconds. After you’ve done this, you can turn the console back on. If you don’t see a start-up animation as the console restarts, go through these steps again and make sure that the console has been shut down completely.
Now you can install the game. When it has finished installing, you can go back online and enjoy Xbox Live!