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The Latest Windows 10 Update Causes the Blue Screen of Death and Deletes Files on PCs

While experiencing some uncertain time, there is one thing we can still count on: Microsoft rolling out Windows updates that trigger huge issues for some users. A recent ‘fix’ released by the tech giant could be one of the most terrible yet, causing the Blue Screen of Death (BSOD) errors and deleting or moving files and folders for people’s computers.

Microsoft has rolled out Windows 10 KB4549951 on April 14th to incorporate a few security fixes, but, as now is often the case, a number of users found it came with a lot more problems than it corrected. As per usual, lots of people found that they were not able to install the update at all, and some who managed to do it kept experiencing Blue Screen of Death errors. As mentioned by Windows Latest, the most typical of these are:

• PAGE_FAULT_IN_NONPAGED_AREA
• CRITICAL_PROCESS_DIED
• ACPI_BIOS_ERROR
• INACCESSIBLE BOOT DEVICE
• MEMORY_MANAGEMENT
• DPC_WATCHDOG_VIOLATION
• Portcls.sys

Numerous of the Blue Screens of Death issues are occurring irregularly, needing a PC reboot, but other users reported they are facing a cycle of BSOD errors, which means that their computer crashes in an instant on every startup. Besides there critical problems, users have also reported their files are being deleted or moved to other folders after they installed the update.


“This update is a disaster. It deleted my files, pictures, documents saved in system drive, and as well as my apps, which I downloaded from Windows Store,”
wrote one user.


“My system automatically updated on April 19th. I lost some important Word files of my university. And a folder. I have looked on the temporary folders, and I have tried to uninstall the update, but they do not appear,”
reported another angry Windows 10 user.

However, not everyone is facing issues with the update, but those who are are recommended to uninstall it. Microsoft has not yet commented on the reports, but this wouldn’t be the first time the company pushes out an update to address major issues a previous update caused.

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