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Google Chrome Redesigns the Crash Page

​Google Chrome is perhaps the most used web browser in the world. Preferred by billions of users because of its impressive features, the browser boasts a large array of advanced options and possibilities that makes it a great experience.

However, leaving aside the amazing advantages it offers, Google Chrome has some native issues that need to be mentioned as well. The browser’s users are quite familiar with the crash page that shows the notorious ”Aw, Snap!” notification. The page appears each time a user cannot access a particular web page, but it doesn’t let you know what causes the crash.

The issue is quite annoying for web users who are taking an interest in troubleshooting the problem. This page crash was reported​ by numerous users on various platforms.

Fortunately, Google has already started to figure out a solving for this issue. The tech giant intends to remediate the troubleshooting process by providing error codes on the page crash. As a result, Chrome users would be able to use the error codes to figure out the issue behind the page crash.

“To aid in troubleshooting of crashed tabs, display the renderer process ‘exit code on the sad tab page,”  ​the company explained.

New Support Articles

The code change appeal comes as a result of a bug report that ‘put crash exit code on sad tab page’ the prior month.

Chrome users would be able to use the error codes to figure out the issue behind the page crash. [Image: Chromium Gerrit]
Google has also released some renders to show users how the error page will look like:

“To make it easier to diagnose user reports of the sad tab, perhaps we could consider putting the crash exit code on the sad tab as we do for SSL errors. Then users can google for the error; we can seed help center pages to help users, everyone wins.”

Google Chrome users who want to diagnose the error should then simply search the error code in the browser. Besides the redesigned error page, Google’s Help Center team is also creating support articles. Users of the web browser can read those articles to inform themselves of the diagnosing process.

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