Best Business Process Management (BPM) tools to use in 2020Technology 

Best Business Process Management (BPM) tools to use in 2020

Which are the best Business Process Management (BPM) tools to use in 2020? We have picked the top ten BPM software that will come to your aid this year. However, before we start, let’s detail what a BPM tool actually is and why you may need it. 

What is a Business Process Management (BPM) tool?

This tool can be used in order to improve corporate performance. How well is your organization doing? We need Business process management (BPM) tools in order to assess certain situations. A good BPM tool can help a company’s business to optimize their processes. Here is what most of the BPM tools offer: 

  • Designing, 
  • Modeling, 
  • Implementing, 
  • Measuring workflows  
  • Measuring business rules.

Therefore, such companies who opt for one of those tools will improve their most important parameters, including human interaction or multiple business applications. On the other hand, the tool has the goal of reducing incompetence, miscommunications, and in some cases, human error. However, most of the time, the BPM tool is a meeting point between the IT and the rest of the business departments. 

Here are some of the general features a BPM software might include:

  • Employee onboarding
  • Expense reporting
  • Time off requests
  • Account management
  • Invoice management
  • Loan origination
  • Compliance management
  • Customer requests and service orders
  • Complaint management
  • Project management or development

Here are some of the general benefits of using a BPM tool:

  • Cutting costs
  • Ensuring regulatory compliance
  • Increasing accountability
  • Improving engagement with customers or customer satisfaction
  • Reducing inefficiencies
  • Driving competitive advantages
  • Simplifying operations
  • Improving business agility

Best BPM tools to use in 2020

Without further ado, here are our top 10 best Business Process Management (BPM) tools to use in 2020:

1 Nintex Process Platform

Nintex Process Platform is the perfect tool to use if you want to integrate third-party software into your business. For example, Microsoft Office 365 and Sharepoint, Adobe, Salesforce, ServiceMax, and Box. In other words, if you are looking for a process management and workflow automation solution, Nintex can do the job for you. The digital industry is growing bigger and bigger every year; therefore, we need to keep up with the trend. 

What they offer is:

  • visual process mapping, 
  • workflow automation, 
  • digital forms, 
  • robotic process automation software solutions.

2 Appian

Appian is a combination of BPM, machine learning (AI), and robotic process automation (RPA) with low-code development. This tool can offer:

  • drag-and-drop design for app building, 
  • automated work processes, 
  • unified data management,  
  • cloud-based deployment.

If you want your organization to “work faster, smarter, and better,” Appian could be the right choice for you. 

3 Pega Platform

Pega Platform, similar to Appian, is a combination of robotic process automation (RPA). It also offers workforce analytics from Pegasystems. Here are some benefits this tool comes with:

  • deliver a consistent experience across all channels
  • orchestrate work across applications
  • pull important data from existing systems without adding complexity

4 Comindware Tracker

Comindware Tracker is more focused on workflows to build automation. It has an easy to use drag-and-drop UI; however, it also comes with Excel-style rules and forms. Here are the benefits of using this BPM tool:

  • quick workflow setup with no IT resource required
  • on-the-fly changes to workflows, forms, and data
  • easy admission thanks to the Outlook-style interface
  • unified document and data management
  • advanced analytics and reporting for effective workflow management
  • cloud or on-premise deployment – up to your choice

5 Winshuttle

Winshuttle is a slightly different platform based on SAP data management and RPA. This BPM tool allows the user to build and adapt Excel and SharePoint-based interactive forms and workflows for SAP. The advantage is that you can do that without programming. The benefits of using Winshuttle are:

  • automate everyday SAP processes,
  • finance automation at scale,
  • reduce product launch cycles,
  • better data quality, 
  • faster business processes.

6 Bonita BPM

The sixth BPM tool on our list is Bonita. This digital tool was created by the French National Institute for Research in Computer Science. The good news is that it is available for free; however, you can buy a subscription if you wish for more features.

7 OnBase by Hyland

OnBase by Hyland BMP tool offers the user the ability to pick the solution to their specific requirements. The benefits of using OnBase are the following:

  • automates processes and manages important business content
  • works with other applications to deliver information within familiar interfaces
  • enables employees to make better, quicker decisions
  • results in better customer service

8 K2 Platform

The K2 Platform tool allows users to build and run business applications, such as forms, workflow, data, and reports. If you are looking for automation excellence for the next enterprises, you could use this tool in order to improve your organization: 

  • finance
  • human resources 
  • information technology
  • operations
  • sales and marketing

9 Kissflow

Kissflow is a cloud-based BPM tool. Its UI is very easy to use, and customers can create as many automated business applications as they want. If you want to improve your digital workplace, Kissflow might be the best choice for you. The tool offers: 

  • process management
  • case management
  • project management
  • collaboration

10 TIBCO ActiveMatrix BPM

TIBCO ActiveMatrix BPM is a tool that offers:

  • process automation, 
  • process documentation, 
  • human capital management, 
  • process patterns, 
  • predictive operations analytics.


As you may have already noticed, there is a broad range of BPM tools out there. Different tools offer different features; therefore, the price also differs from software to software. The BPM software is very complex and can come with many benefits. Taking into consideration your organization’s needs, the price for a BPM tool subscription could start from $30 up to $100 per month.


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